Testimonials from Satisfied Printa Systems Customers
Michell Witzel
PRINTA TO THE RESCUE
"I began working on starting my own business in February of 2004 but I didn't actually open until October of 2004. Between February and October, I told everyone what I was doing. Before I knew it, I had people waiting on me to open shop. One of the customers had a lot of screen printing needs. As soon as my equipment arrived, she sent me the artwork; a scanned shirt (which was not very clean), that appeared to have 16 colors. That is when the challenge began. Having just received my Printa 770 series and having not gone to training yet, I was soon in a panic. Here this customer had waited on me for 6 months and I was faced with what appeared to be an impossible screen printing job as my first job! After spending countless hours trying to recreate the artwork, I called on Printa. I talk to Ben and Victor extensively on the phone concerning the artwork and it was determined it was a 4 color process job. I scheduled training for January of 2005 and insisted that the customer send me some better artwork, rather than a scanned in shirt, which I took with me to training. Ben and Victor confirmed what I dreaded I was going to hear: it was indeed a 4 color process job. Having not even used my Printa 770 series yet, they knew it would be an impossible job for me to complete alone. Instead of allowing me to fail and understanding what it meant to me to deliver an impossible job for a customer which had now waited on me for 8 months, they helped me succeed. Ben worked on the artwork for me and made the screens. Once he had them right, I purchased them and he shipped them to me. I finally completed the job for the customer and delivered what I thought was the impossible and would have been if it hadn't been for all the wonderful people at Printa that came through for me. I have since received 4 additional orders from that customer. I learned a lot through this experience; first make sure I receive good art work. Second, not to take on more than I can chew. Last but not least, when in doubt, bounce my doubts off my friends at Printa before committing to a job."
Bryce
CAREER SATISFACTION
"One of the best things is the satisfaction of making a great product for someone and seeing them love their shirts. The look of satisfaction on a customer's face when they see the finished product does it for me. (And did I mention the money?) We used to subcontract our silkscreen jobs out, but it wasn't working out. We contacted Doug at Printa and through his great knowledge and friendly service, we decided to purchase the 770 series and have taken off from there. I think the 770 series has paid for itself, or is close, and we have only had it for seven months. (That's including having to pay salaries and business bills.)
I think that anyone that is teetering with the idea of buying a Printa system should just do it. As long as you have a plan and a little business knowledge, I think you can be successful. The help, training, products and continued service that Printa offers make it difficult to fail. The market is huge, I really enjoy what I do. "
Sandy Cueto
2ND TO NONE
"One of the 1st jobs we were asked to do were tee shirts for 17 different baseball teams and 34 dozen caps ( which of course, had to be completed 'yesterday!'...) I know by the time we were finished with this job they knew my voice when I called to ask for help, and probably just asked "Who may I ask is calling?" just to be polite! I never once felt like I was taking up their time, or that I was being a pain in the butt. The people at Printa not only have a high knowledge of the product they are selling, they are happy to share that knowledge with their customers."
"The 770 series speaks for itself...but the customer service is 2nd to none."
Sincerely,
Sandy Cueto, Sunlight Silk
"I am dropping you a line to thank you and the entire staff at Printa Systems for the great and valuable training sessions I was able to attend this past week. Your training sessions are very specific, to the point and very educational. I had several questions before training but got 99% of them answered by completion of the class. I appreciate the follow-up service that your company has provided and look forward to a promising future using your systems and methods to provide quality advertising products and services."
Patrick Holmes
Utility Assessment Services
You guy's have been the big brother that we have needed and relied on so much we can't thank you enough.
Sincerely
Michael & Joan Grote
Just For You
Trevose, PA
As a new customer I would just like to take the opportunity to express my pleasure in how Printa has performed so far. From the get go I was impressed with the company's product line and the sales staff couldn't have been more helpful. I made my decision to go with Printa mainly on the training offered and the level of customer service 'promised.' As with any sales promise, there is the expectation and the reality. In this case, the reality has met or surpassed the expectation. Since the sale, I have been extremely impressed with the high level of customer service there was nothing but good old-fashioned customer 'care.' I am looking at additional equipment in the future, and Printa will be on the top of the list.
Regards,
Tom Kunkel
President/Owner
2K Marketing
It's so great! I've never been so busy though. Greatest investment ever!
--Brad Walton
Spectrum Techwear
My husband and I will never regret purchasing our equipment through
Printa. Your customer service is amazing.
Thank you,
Karmen Lopez
Legacy Silkscreening
San Bernadino, CA
Hello,
I would like to thank everyone, in which I did not get to say thanks to.
Without your excellent sales people, I would have been lost in this mad world of printing. Technical support also was very professional and excellent professors. I am glad to have had the opportunity to visit your great village of Kirkland, and to have met all of you. I hope to see you all soon within the next year to tell about my success.
Sincerely,
Shannon E. Lasell
West Farley, VT
Thanks a bunch. I love working with you and Printa! It really
has made this whole process less scary knowing that tech support
is great and sales staff is knowledgeable and efficient.
Thanks for all you do, it's greatly and soundly appreciated!
Jaclyn Wakeen
Happy Feet Dance Studio
Woodville, WI
Just wanted to let you know how great I think the 770 System is. Without any prior experience I can print a T-Shirt above the quality of our local established printer. I only know this because I had them do shirts for me and I am able to compare them side by side. The zero registration allows me to confidently put white down on a black shirt and screen a true color over the top of that effortlessly. I have completed my first commercial job for a bagel shop here in Lake Placid. I put up a web page here Aquaholic Printing. Also, your tech support is spot on. I called a couple times and they dialed me into whatever question I had and helped me make the job come out great.
Ed Huber
Aquaholic Apparel
Lake Placid
I would just like to say that I appreciate your products very much after researching other silk screen equipment and I'm very excited about starting this silk screen & sublimation venture. It was a pleasure meeting everyone from your company and I had a great training experience.
Nylton Andrade
Bulimedia
Dorchester, MA
I just want to take a minute to thank you for all of the help you have been to Kathy and I over the years. Even though we are a very small customer, everyone at Printa always goes out of their way to help us with any problems. We are finishing up another year of Christmas ornaments, and it has bee another sucessful one. We could have never accomplished it without ypour help. Thank you and MERRY CHRISTMAS AND HAPPY NEW YEAR!
Ben and Kathy
Ruf-Nec Tackle
Logan, N.M.
First and foremost, I would just like to thank you, once again, for your impeccable service and support. My father, Gary Vance, my husband, Jon Thompson, and I are extremely pleased with the level of customer service that Printa has provided thus far.
We are just beginning our business venture of screen printing and have many avenues yet ahead of us to pursue. When we are to the point of expanding, we would hands down repeat business with Printa.
Sara Thompson
Advanced Design Print Company
Coralville, IA
Lourdes and I will like to thank you and the staff at Printa for your great workshops, attention, products, and overall everything you did for us.
I also want to thank you for all the information you provided us with to start our business. Please say hello to all for us, and thanks for introducing us to your GREAT Company!!!
Ivan and Lourdes
Pintor Press
I just wanted to thank you for your help in choosing our Printa system. My trip to Seattle was a great experience. If things go as planned than I'm sure we will be doing more business with you in the future. Once again thanks for all your help I was really impressed with your company and the people that make it work.
Michael Olvey
Assistant Art Director
Long's Electronics
